theStacc staff only
Support console
Look up a widget, re-render it, switch off a tag or remove a review on request. Every action is logged.
W1
Widget idDomainWorkspace
Look up
W1 · Homepage reviewsLive
Sunrise Smiles Dental · Growth · KothrudConfig version7Published by Meera Iyer
Last render10:32Today, 51 of 57 reviews
Errors, 7 daysNoneRender and sync
Views, 30 days4,812On 3 pages
Installs foundsunrisesmiles.example · WordPress plugin "Fairview Reviews" 1.0 · tag on 14 of 14 pages
| Page | How it renders | Reviews in raw HTML | Last crawl |
|---|---|---|---|
| / | Plugin, server HTML | Yes | Today, 09:15 |
| /about/ | Plugin, server HTML | Yes | Today, 09:15 |
| /treatments/ | Plugin, server HTML | No Old page cache. Customer told to clear it. | Today, 09:15 |
Support logShown to the customer under Settings
Lookup by support, no changes
Today, 10:38
Crawl check: 3 of 4 pages pass
Today, 09:15 · automatic
Policy statusStaff only
THE-301, GBP reviews on the owner's site
Written confirmation requested Tue 3 Nov. Built to the 30-day cap either way.
Reviews page as a directory
Owners never see this card. Their screens don't change with either answer.
Lawyer's read requested Tue 3 Nov. If no: the page goes off; widgets unchanged.
Actions
Re-render and purge
Builds the HTML again from version 7 and clears cached copies. Safe, no visible change if nothing is wrong.
Switch off tag
For abuse only. Every add-on on the domain shows the one-line badge until switched back on. Needs a reason.
Disconnect Business Profile
Stops syncing for this location. Stored reviews follow the 30-day cap. Needs a reason.
Remove a review on request
ReviewReview id, for example RV-53
ReasonChoose a reason
Google asked us to, legal request, terms breach, or other.
Request referenceTicket or email
Removes the review from every widget at once. Google's 4.6 from 57 in the header doesn't change. Logged with your name, shown in the customer's Versions, and the owner gets an email. Undo within 30 days.
Remove from widgets