Review widgets and site add-ons: every screen, and the journeys between them
Example data for Sunrise Smiles Dental, a fictional clinic with two locations in Pune. 45 screens; 16 are tagged Needs backend work. The whole feature is new apart from the review inbox and the review kit, so the tag marks only notable extra work (crawls, schedules, third-party calls). Click a screen to open it; each page has Prev and Next for its journey. Nothing here is connected to a real account.
What this shows
- Reviews are printed into the page's own HTML, so Google and AI assistants can read them. The install check proves it page by page.
- The header always shows Google's own rating and total (4.6 from 57). A rating filter adds a disclosure that can't be switched off.
- Hiding a review needs a reason that applies to any rating. There is no review gating, no gifts for reviews and no invented content.
- Places reviews are never published. A connected Google Business Profile is required, and a disconnected location shows the date its reviews stop.
- Limits are counts and widgets never go dark: on downgrade an extra widget keeps its last copy for 14 days, then takes no space.
- A review score and rank against a named rival (Pearl Dental Care) ties reviews to something the owner wants to win. The score can't be bought.
1Website add-ons
2Edit a widget
3Put it on the site
IN01Install: where is your site
IN02Install: WordPress pluginNeeds backend workSite key issue and rotation; plugin activation ping; per-widget server render endpoint for the plugin
IN03Install: email the code to a developer
IN04Install: status and crawl checkNeeds backend workScheduled crawl fetching each page's raw HTML without JavaScript; tag ping store; on-demand re-check
IN05Install: Wix and other builders, tag or pasteNeeds backend workPaste-HTML snapshot export; email when the shown set changes by 5 or more reviews4Reviews day to day
RV01Reviews: inbox with where each review shows
RV02Review detail: reply and see where it showsNeeds backend workAI reply draft (5 credits); post reply through the Business Profile API; reply copied into the widget HTML on the next render
RV03Hide a review from widgets
RV04Review sources per locationNeeds backend workBusiness Profile sync every 6 h with error capture; 30-day storage cap per location; Facebook connector (v2)
RV05Get reviews: link, QR and messages
RV06Settings: review and site alertsNeeds backend workAlert rules per member; WhatsApp Business template messages; weekly digest job; tag-silence and sync-failure monitors
RV07WhatsApp: low-review alert
TM01Settings: team and roles5Is it working
AN01Insights: are the review widgets workingNeeds backend workEvent store for views and clicks from the site tag; daily roll-up per widget and per page
AN02Review score against the named rivalNeeds backend workNightly score job over all dentists in the city area; rival pick by category, area and nearest score above
AN03Monthly report email: reviews section6Agency, plans and support
AG01Agency: all clients
AG02Settings: white label (v2)Needs backend workCNAME verification and TLS certificate per custom domain; v2
ST01Change plan: what happens on FreeNeeds backend workDowngrade job: pause over-limit widgets, keep last good HTML 14 days, then render a zero-height block
ST02Website on Free: a paused widget
SP01Support console: look up a widgetNeeds backend workStaff-only lookup across workspaces; re-render and CDN purge; tag kill switch; audited review removal7When things go wrong
ER01Baner's Business Profile disconnectedNeeds backend workGBP token expiry detection; 30-day storage cap job that purges held reviews; zero-height render after the cap
ER02New location with no reviews yet
ER03Editor: rules that match no reviews
ER04Tag on the wrong domain or silentNeeds backend workPer-domain tag ping log; domain allow and block list enforced at the render endpoint; 7-day silence detector8What visitors see
VS01Clinic homepage: badge and reviews carousel
VS02Treatments page: corner badge opened and footer strip
VS03Hosted reviews page on FairviewNeeds backend workServer-rendered page on fairview.example; GBP reviews only, never Places; QR generator
VS04Clinic homepage on a phone
VS05Every v1 layout on the clinic's site
VS06The homepage as a crawler fetches it